Refund policy
Return & Replacement policy
We offer a hassle-free return policy. If customer is not 100% satisfied with his purchase from us he can return or replace the product within 14 days from the date of delivery.
If you paid:
- By Credit/Debit card , we will process the refund by crediting within 7-14 working days, to the same credit/debit card used during the order process.
- Cash on delivery, our customer service will do a bank transfer to the person who placed the order within 7-14 working days.
- bank wire, out customer service will do a bank wire transfer to the person who placed the order within 7-14 working days.
Return & Refund Policy
At WiskiiActive, we strive too ensure your satisfaction with every purchase. If you need to return an item please review our policy below.
- Return Period: Return and refund requests are accepted within 14 days of the delivery date.
- Conditions of items: All items must be returned in their original packaging, including all accessories. The items be unused and water washed. Items must be in the same condition as delivered.
- Inspection: All returns are subject to a fee of up to 20% of the items original value in addition to shopping charges.
- Customs and special orders: we do not accept for custom made or specially ordered items.
- Damaged or defective items: Returns requests for damaged or defective items must be submitted within 14 days of receipt. After 14 days, these cases will be handled as warranty claims.
- Right to Reject: WiskiiActive reserves the right to reject any return that does not comply with our policy.
Contact Us: If you have any enquiry regarding our return and refund policy, please contact our customer support team,
Email: support@wiskiiactive.com